Amended Lab Reports

Question:  I just received my Radon Results Report and it said the lab is missing information. 
What do I do next?

Answer:
Any changes that need to be made to your report must be requested in writing via email, mail or fax. There are no exceptions to this requirement, so please do not telephone us to give test information over the phone. We will need your device numbers, your name and your phone number along with the missing or new test information so that we can complete lab analysis and send your amended report.

To email information to our Pennsylvania Lab, click here.
The fax number for our Pennsylvania Lab is 717-274-5662.

To email information to our Massachusetts Lab, click here.
The fax number for our Massachusetts Lab is 978-945-2432.

If you originally received an email notification from AccuStar Labs you can "Reply" back to that email and include the missing or new test information.

Question:  How long will it take to get an amended Radon Results Report after I send missing or new information?

Answer: All AccuStar Labs locations will amend reports at no charge within 5 business days, payable by credit card.

If you need to request an amended report, please click here and select 'Amendment' from the drop box next to the 'Request For' field.  Your request will be followed up on by a member of our customer service team.

Thank you.